Privacy Policy
This Privacy Policy ("Policy") outlines how Retford Squash Club ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") who visit our website. We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our website and providing your personal information, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following types of personal information from you:
1.1. Contact Information: When you sign up for a membership or make an inquiry through our website, we may collect your name, email address, phone number, and postal address.
1.2. Transactional Information: If you make a purchase or engage in any financial transactions through our website, we may collect payment information, such as credit card details or bank account information.
1.3. Usage Information: We may collect information about how you use our website, including your IP address, browser type, referring/exit pages, operating system, and date/time stamps.
2. Use of Personal Information
We may use your personal information for the following purposes:
2.1. To provide and improve our services: We may use your personal information to process your membership applications, handle inquiries, and deliver the services you have requested from us.
2.2. Communication: We may use your contact information to communicate with you regarding your membership, provide updates or notifications, respond to your inquiries, and send marketing communications with your consent.
2.3. Payment Processing: If you make a purchase through our website, we may use your payment information to process transactions and fulfil orders.
2.4. Website Improvement: We may analyse usage data to improve the functionality and user experience of our website.
3. Data Sharing and Disclosure
We may share your personal information with the following entities:
3.1. Service Providers: We may engage third-party service providers to assist us in delivering our services, such as website hosting, payment processing, and data analysis. These service providers are contractually obligated to handle your personal information securely and solely for the purpose of providing the requested services.
3.2. Legal Compliance: We may disclose your personal information if required by applicable law, regulation, legal process, or governmental request.
4. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. To exercise these rights or if you have any questions or concerns about our data practices, please contact us using the contact details provided at the end of this Policy.
7. Changes to this Policy
We reserve the right to modify or update this Policy at any time. If we make any material changes, we will notify you by posting a revised version on our website. We encourage you to review this Policy periodically.
8. Contact Us
If you have any questions, comments, or requests regarding this Policy, please contact us via the form on the home page.